Terms and Conditions


It has the exclusive distribution of the products and services of the French house of professional make-up products and cosmetics SLA- Serge Louis Alvarez for Cyprus and Greece

The company is registered with the company registrar of the Republic of Cyprus with a registration number

UN 65636 and in the VAT register with number 10065636N

The company has its headquarters and registered office in Limassol at 65B Gialousa Street, 3071, Agios Georgios.

Thank you for using www.sla.com.cy.

By accessing our website and placing orders, you accept and fully agree with the practices described in the Return and Cancellation Policy, the Terms and Conditions and the Privacy Statement.


Registration Requirements

Accessing and browsing the products and services posted on our website does not require any registration.

However, if you decide to buy a product from our website you must be a registered user (which is completely free).

To register at www.sla.com.cy you must:

• fill in the registration form.

• agree to the Terms and Conditions, the Privacy Statement and the Return and Cancellation Policy.

• provide true, complete, and up-to-date contact information.

By using our website, you represent and warrant that you meet all of the above requirements, and that you will not use our website in a manner that violates any law or regulation.

We reserve the right to change the registration requirements at any time.

Account and Password

You are responsible for maintaining the confidentiality of your username and password, as well as any account to which you have access, whether or not you have authorized the use. In case of unauthorized use of your accounts, please contact us immediately. We are not responsible for any damages due to theft or breached passwords. We are also not able to know your current password and for security reasons, we can only start the process of resetting it.

You can view the personal information you have provided to us and make the desired changes to this information, or settings, at any time by logging in to your account on our website. We reserve the right to refuse service, terminate accounts, remove or modify the Content in violation of applicable law, the Terms and Conditions and any other applicable guidelines or policies.


It is important for you to know that we treat your personal data with respect, transparency and complete confidentiality on the basis and in accordance with the Laws and Regulations of the Republic of Cyprus and the European Union.

Specifically according to:

a. The European Convention for the Protection of Individuals with regard to the Atmospheric Processing of Personal Data (Sanction Law of 2001- L.28 (III) / 2001

b. The Law of 2018 on the Protection of Natural Persons against the processing of Personal Data and the Free Movement of this Data L.125 (I) / 2018


Prices and Availability

All prices include the legal application of VAT, in accordance with applicable VAT legislation.

The prices listed on our website are in Euros and can be changed at any time without notice.

All product offers are valid until stocks last.

We provide information on the availability of products sold on our website, on each product page. From the moment of your order until the preparation of the shipment of the products, the availability of the products may change. During the processing of your order, we will inform you via email or phone of any changes regarding availability. In case the products you ordered are no longer available there will be no charge.

Product Details

Unless expressly stated otherwise, we are not the manufacturers of the products sold on our website. We work hard to ensure that the information we provide to you is correct, but there is a possibility that the actual product packaging may contain more and different information than is displayed. The color rendering in the photos we quote may also differ. The information about the products on our website is provided for informational purposes only and we recommend that you do not rely solely on them. Finally, we suggest that you always read the labels, warnings and instructions contained in the product packaging before using it.


We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information about your financial information. All payments are made by credit card using the secure purchase gateway from JCC Payment Systems Ltd.

When you are ready to pay, you will be taken to JCC Secure Purchase Portal, enter your payment details, make the payment and then be taken back to our website to see your order confirmed.

Delivery and Receipt

We offer delivery only for residents of Cyprus and Greece every day except Sundays and holidays.

We currently offer 1 way to deliver your orders:


• The final price of the product includes VAT

• For purchases over 85 Euros, shipping is free for Cyprus and Greece.

The shipping costs are borne by the buyer with an additional 10 Euros charge up to 2 kg weight and for each additional kilo the charge is 3 Euros.

We will do our best to deliver your product on the schedule we give you above. Note, however, that delivery estimates are only estimates and not guaranteed delivery times.

We are not responsible for any delays in orders and deliveries or for delays due to force majeure (such as fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, revolution, insurrection, pandemic, terrorist activities blockade, embargo, labor disputes, strike, strike or interruption or failure of electricity or telephone services.

Despite the fact that we will never ship a product with a damaged packaging, when delivering or receiving your order, please always check carefully that the outer packaging and the SLA adhesive tape remain intact. Upon receipt of the product it implies that you fully accept it and that you have no requirements regarding the packaging and its general condition.

Order Cancellation and Returns

Please read our Returns and Cancellations Policy, which covers all products sold on our website. Children

If you are under 18 years old you can use our website only with the participation of an adult parent or guardian.

Contact us

1. Communication through our call center 0035799525383

2. Communication through our website using the special form here.

3. Communication via e-mail: photini@sla.com.cy

Please expect our answers Monday to Friday, from 09:00 to 17:30.


Purchases from our online store (www.sla.com.cy)

1. Product closed, unused, in its original packaging

The product can be returned within 14 working days from the date of receipt or delivery, along with the receipt. In this case you can receive a refund for the value of your purchase.

2. Open, unused, in its original packaging

The product can be returned within 14 working days from the date of receipt or delivery, along with the receipt.

The product will be checked by the Company and if it complies with our Warranty Policy we will proceed with the return. In this case you can receive a refund for the value of your purchase.

Changes to our Terms and Conditions

We reserve the right to change or update our "Terms and Conditions" at any time and without notice.

Any changes will be posted on this site.

Date of last modification: 06/02/2021